Customer Reviews
We pride ourselves on our high customer service
But don't just take our word for it, read our customer reviews below.
Bobby G.
21/02/2023
After being disappointed with other dealers poor service its refreshing to meet a genuine car salesman who was honest to his word and did not disappoint when handing over my new vehicle, going the extra mile to come in on his day off to do the handover.
Thanks a lot to Dean and the team at Richard Lawson Autoecosse.
Thanks a lot to Dean and the team at Richard Lawson Autoecosse.
Victoria Saville
30/01/2023
I was looking for a new vehicle for my sister on Motability, we needed more space for a wheelchair and the higher seating positions to get her in and out easier. Graeme Macdonald was so very helpful with finding us the right vehicle and explained everything with great detail. When we went to collect the Outlander, Graeme spent as much time as we needed going over the controls etc. The whole experience was very positive and the dealership will have our business for years to come. Very pleased. Thank you all at Richard Lawson Autoecosse. Vicky Saville
Stuart Robertson
26/01/2023
Neil was great to deal with, made everything easy and made the sale run smooth. He was easy to get a hold of to answer any questions I had quickly and also helpful sending over extra photos for me to check out. Would definitely recommend this dealer. Chuft with my truck!
Devon L
25/01/2023
5 star experience! Especially Graeme who kept me up date with everything sent me plenty of photos and videos of the car! Absolutely chuffed to bits cannot thank him enough! Amazing experience overall!
Anonymous
18/01/2023
From the first enquiry after finding the car advertised, to picking the car up has been a flawless experience. Dean was very helpful as we shared stories of respective family members horse ownership, whilst looking over the car, test drive and sorting out the finance. Can't fault the service, good deal on the old car for part ex too. Happy to recommend Richard Lawson (Autoecosse) Ltd.
Andrew Norwood
13/01/2023
Outstanding service. I live 3 hours away and the car was everything I expected and the after sales service has been second to none.
Iona Johnstone gibb
06/01/2023
Absolutely delighted with our new car it's spotless. The service from Graeme and the team has been superb from start to finish and definitely recommend auto ecosse.
Thank you
Thank you
Iona G
04/01/2023
Exceptional service
Absolutely delighted with our new car it's spotless. The service from Graeme and the team has been superb from start to finish and definitely recommend auto ecosse. Thank you
Absolutely delighted with our new car it's spotless. The service from Graeme and the team has been superb from start to finish and definitely recommend auto ecosse. Thank you
Kayoum Mohammad
31/12/2022
Brilliant costumer service. All your needs met fast and efficiently. Treats its customers like a small family run business even though there are a large dealership.
Would highly recommend and would like to thank everyone at Richard Lawson for a great vehicle and a great experience. Thanks
Would highly recommend and would like to thank everyone at Richard Lawson for a great vehicle and a great experience. Thanks
Kayoum M
09/12/2022
Best deal garage
Didn't see my car in the flesh, but was exactly how it was described. Got the best price for my trade in only from Richard Lawson. And Dean was a pleasure to deal with every step of the way. My car was the cheapest I could find in the market for its age, even after a month.
Didn't see my car in the flesh, but was exactly how it was described. Got the best price for my trade in only from Richard Lawson. And Dean was a pleasure to deal with every step of the way. My car was the cheapest I could find in the market for its age, even after a month.
Jo L
04/12/2022
Brilliant experience!
Had the best experience I've ever had buying a car here. Dean was so helpful, really knowledgeable with what I was looking for. Always knew what was happening and he never rushed anything, felt really safe and confident driving the car away. Have already recommended Dean to other people.
Had the best experience I've ever had buying a car here. Dean was so helpful, really knowledgeable with what I was looking for. Always knew what was happening and he never rushed anything, felt really safe and confident driving the car away. Have already recommended Dean to other people.
abid ali
30/11/2022
Great service..lovely suv.adrian picked me up from Dundee train station when I arrived from Glasgow.well recommended
David Bertie
30/11/2022
Having traded my Nissan for a Range Rover Evoque,Dean Mitchell handled the entire process with a high degree of professional ability.
When we took possession of the Evoque, it appeared in showroom condition.
Anyone looking for a quality car should speak to Dean and they will not be disappointed.
When we took possession of the Evoque, it appeared in showroom condition.
Anyone looking for a quality car should speak to Dean and they will not be disappointed.
Douglas H
18/11/2022
Mitsubushi purchase
Relied on detailed video footage and with guidance from Dean made the purchase. We were extremely pleased with the quick efficent service and good communication, which made the process so easy and stress free. When we saw car we were not disappointed. Great valet service and extra body work done ( patching sensor holes) that we did not expect. Would recommend company.
Relied on detailed video footage and with guidance from Dean made the purchase. We were extremely pleased with the quick efficent service and good communication, which made the process so easy and stress free. When we saw car we were not disappointed. Great valet service and extra body work done ( patching sensor holes) that we did not expect. Would recommend company.
Bruce Muir
31/10/2022
Recently purchased our car from Richard Lawson. Dean was a pleasure to deal with and kept me informed at every stage of the process, a very knowledgeable guy as are the whole team within the company. Never felt pressured at any point and we are over the moon with the car.
I would definitely recommend Richard Lawson for your next car.
I would definitely recommend Richard Lawson for your next car.
David C
31/10/2022
Without reservation the best car buying experience I have had. Adrian and the team were very helpful; the car was prepped and ready for a test drive on arrival and ready for collection within 2 days. The car was advertised at some 'ã500 below average price' (Car Gurus Website search), had a full years MOT, a full service with some other minor works completed and a 3 month national warranty included in the sale price without need for negotiation. The car was spotless on collection. I will definitely consider buying here again and would highly recommend Autoecosse to friends and family. Genuinely excellent service without the 'hard sale' attitude prevalent elsewhere - rare and refreshing in the second hand market.
Jimmy Page
30/10/2022
Excellent service from enquiring to purchasing my new car, Dean was happy to help and went above and beyond just selling me a car, great customer service and would recommend you try Autoecosse first when looking for your next motor.
JAANY Yilmaz
29/10/2022
Absolutely amazing service, communication is on point and help you through all the steps of getting a new car, my salesman was Graeme and he was amazing to work with definitely would recommend this dealer !
Holly P
05/10/2022
Great customer service from Dean who was very friendly and gave me great advice which made the process of purchasing my first car very enjoyable. Thanks to the team, I received my car in perfect condition and it was extremely clean. Thank you very much! I would definitely purchase from here again and would 100% recommend to everyone.
Anonymous
03/10/2022
Very good good experience good honest people very happy with my vehicle
Amanda Watson
01/10/2022
****Absolutely Fantastic****
A great experience. My salesman Graeme was brilliant. Nothing was too much trouble. Kept me informed about my sale every part of the journey, which was very reassuring.
Fast, Friendly, Fantastic!
Richard Lawson Dundee has been the best car buying experience I've had. Thank you!
Amanda
A great experience. My salesman Graeme was brilliant. Nothing was too much trouble. Kept me informed about my sale every part of the journey, which was very reassuring.
Fast, Friendly, Fantastic!
Richard Lawson Dundee has been the best car buying experience I've had. Thank you!
Amanda
Emily J
30/09/2022
Fantastic
Dean was great throughout, he answered every little question I had about the car. Car came to me in perfect condition, clean MOT and a valet!! I am over the moon and would definitely use autoecosse again!
Dean was great throughout, he answered every little question I had about the car. Car came to me in perfect condition, clean MOT and a valet!! I am over the moon and would definitely use autoecosse again!
Steve Waddell
30/09/2022
From start to finish Dean was excellent. Great communication, all the information I needed was provided quickly and without fuss. He was even kind enough to pick me up from the train station as I travelled through to Dundee to pick up the car. Really went above and beyond, can't recommend them enough
Ian Potter
29/09/2022
Found a car for my mum as she was after an automatic to help her hip. The car needed some work but Dean didn't hesitate to get it done for us. The car is perfect for her and she's dead chuffed!
Tanzil A
28/09/2022
Graeme was excellent with me through out the whole process. Really enjoyed his customer service and he has made me feel safe and happy! He went that extra mile to get my car delivered from Dundee to London! Not a lot of dealers do that. Also a special mention to Ian who delivered my car to me and was excellent throughout.
Jane Ritchie
27/09/2022
Bought a car a couple of months ago and had a great experience with Dean. Dean went that extra mile and over all the garage went out of their way to ensure everything was sorted for the car. Have a ongoing minor issue which is in hand. Highly recommended
Anonymous
05/09/2022
Bought a car a couple of months ago and had a great experience with Dean. Dean went that extra mile and over all the garage went out of their way to ensure everything was sorted for the car. Have a ongoing minor issue which is in hand. Highly recommended
Anonymous
03/09/2022
The salesman Dean was a delight and incredibly helpful in choosing the perfect car for my wants and needs
Mudskipper 007
31/08/2022
Faultless from start to finish,buying experience was relaxed and kept up to date when the car would be available.
Developed a small fault that I wasn't comfortable driving to the garage to drop it off .
Not a problem, guy turns up with a transporter and takes the car away ,kept up to date with the repair and the car was delivered back the next day,if you can do better than that then fair play,great guys to deal withââ¬Â¦
Developed a small fault that I wasn't comfortable driving to the garage to drop it off .
Not a problem, guy turns up with a transporter and takes the car away ,kept up to date with the repair and the car was delivered back the next day,if you can do better than that then fair play,great guys to deal withââ¬Â¦
Fiona Gilbert
29/08/2022
I got sales man Dean who was very easy to deal with very informative very respectful then he went on his holidays and ended up with Adrian he was on the ball with everything you felt like you mattered and that you weren't a number had a small issue but Adrian had it dealt with A.S.A.P a man of his word I will be going back there when the time comes to change my car definitely 100% recommend this Garage and Adrian and Dean